Frequently Asked Questions
Below are the frequently asked questions from our customers. If you have further questions about our service or textile yarn product, please don’t hesitate to contact our yarn experts.
Q1: What Is Your MOQ?
For yarn products, usually, the MOQ is 1000kg~3000kg per color, if you need 500kg~800kg per color is also available.
Q2: What Is The Standard Bag Gauge For Your Core Spun Yarn?
We pack 12 cones of yarn per package as standard, and it’s about 1.3 kg per cone and about 24 kg net weight per package.
Q3: Can You Provide Samples And Color Cards?
Sure thing, the color card is free, but you need to pay the yarn sample fee.
You can get the yarn sample without a cost, provided you need a small quantity of sample.
Q4: How Much Does the Shipping Cost For Your Samples?
It depends on the destination country, if the yarn sample is about 1kg, the normal shipping fee is 60~100 US dollars.
Q5: Can Sample Shipping Be Free?
Yes. You can pay the shipping cost first, when you place a large order, we will return the sample shipping cost to you, which is equivalent to free shipping.
Q6: How Soon Can Your Samples Be Sent Out?
1~2 days after receiving the sample fee and shipping fee.
Q7: How Long Does The Sample Shipping Time Take?
Depending on the destination country, normally it takes 5-7 days to arrive.
Q8: How To Pay For The Sample Fee/Sample Shipping?
Alibaba
Paypal
T/T
Q9: How Long Does Your Delivery Time Take?
It’s confirmed according to the total quantity and the quantity of each color.
Normally it takes 20~25 days after receiving the deposit and finishing confirming the color.
Q10: How Long Does The Shipping Time Take?
It depends on the destination country, it normally takes 25~40 days to reach the designated port.
Q11: How Do You Control Yarn Moisture?
Our QC will inspect the yarn with the humidity testing instrument.
We will reserve a certain weight when packing to prevent weight difference when arriving at the destination port.
We proceed double the time for the de-drying process than the other yarn factory.
Q12: What Is The Payment Method?
- T/T: 30%T/70%T (pay the balance before shipment).
- L/C: 30%T/70%T (pay the balance with a copy of the bill of lading).
Q13: Can The Yarn Be Packed In Cartons?
Yes, but that will increase your transportation cost and packaging costs, and a 40 HQ cabinet can only hold 16 tons (22~24 tons in bags).
Q14: Can I Choose Other Colors Besides Your Color Card?
Yes, but it is best to choose the color on our color card. If you want to choose other colors, in order to ensure the same color, please try to choose the Pantone color card number.
Q15: Can You Send Me Photos When Packing?
Yes, we can cooperate with you in any way you need us to take pictures, but please point it out before starting packing.
Q16: I Need My Own Inner And Outer Label Templates, Is That Possible?
Of course, we can print the inner (the inner wall of the yarn cone) and outer labels for you according to your requirements, and send them to you for confirmation.
Q17: Can You Take A Photo For Me When It’s Shipped?
Yes. We can take detailed photos of the cabinets and send them to you according to your requirements when shipping.
Q18: What Is The Weight Of A Cone Yarn In Mass Production?
Generally, the weight per cone yarn is 1.2 kg~1.5 kg, depending on the yarn type. Of course, we can also determine the weight of the single cone yarn according to your requirements.
Q19: How Much Yarn Can A Sack Hold?
We package 12~15 cones of yarn in a sack.
Q20: How Long Does The Mass Production Take?
15~20 days.
Q21: What Is The Weight Of The Yarn Product Of A 40 HQ Container?
- For normal yarn products like viscose core spun yarn, it’s 24~25 tons.
- For bulk yarn products like acrylic core spun yarn, it’s 16~17 tons.
Q22: How Do You Deal With Quality Problems?
In case of quality problems, we will give priority to replenishment and try our best to reduce the loss of our customers.
Q23: What Is The Style Of Your Package Sack?
Semi-transparent, you can easily check the yarn color inside the sack.
Q24: Can I Get My Brand Logo On The Package?
Yes, you can. The package can be neutral (without a logo) or add a logo of your brand.
Q25: If I Buy A 40HQ Container Of Yarn, How Many Colors Can I Ask For?
No matter how many colors are available, as long as each color reaches the MOQ, as we are a yarn factory with our own dyeing department.
Q26: Can You Provide A Certificate Of Origin?
Yes, we can.